***2020 Policies & General Info*** Updated on Sept 6, 2020
PLEASE READ EACH POLICY CAREFULLY as some changes are minor and others are major!!
Complete cancellations are rare however, should you decide to cancel your session indefinitely please note, no refunds will be given. Also, please be courteous and let me know prior to your session DAY that you no longer want to book so I can make adjustments in my schedule.
I have multiple sessions throughout certain days and showing up late happens. It's LIFE, I completely get it.
If you see this is a possibility for you, please send me a message as soon as possible so I can reschedule/plan accordingly with my next session and my own personal appointments & responsibilities. HOWEVER, please keep in mind if you are going to be more than 30 minutes late to your session, there will be an additional $35.00 added to your balance owed, upon your arrival. I will not message you to confirm your location as I have many responsibilities I have to attend to on the business side and personal side.
If you are running late due to becoming lost please call me (334-441-7436) and I will give you directions to the session location. If I have another session directly behind yours, I will proceed with that session until I have finished with it.
I try to confirm with everyone the day prior to your scheduled session date so I can update my schedule if you decide to reschedule or cancel your session. However if you confirm with me and then do not show on the date of your session, I will not reschedule you and no refund will be given. If you have had an unexpected situation that causes the no show, please inform me promptly and we can make arrangements to re-book.